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We do our
best to make sure using fontmenu.com is as simple as clicking
around. Most of the time, all you have to do to get the files
available on this site on your disk, is to click on the link.
Your internet browser software will take care of all that is
needed.
You may still
feel unsure, or have questions, because you never did it before,
or because some unexpected error happened. You will find here
useful advice and support.
- The file
server did not connect
Our files
are placed on a different server than the web site itself. Although
rare, it happens that the other host is down, while you still
access without any problem this page. Bookmark ( add to favorites)
this page, and come back to it later. In general, down time does
not exceed 1 hour, and usually much less.
- I get
a "file not found" or "Error 404" message
when I click
This means
that for some reason, the file is not at the place it is supposed
to be. Computer glitch or simple bug, it should not happen. We
apologize for this. Please report
the name of the file you tried to download, and we will fix
the problem as fast as we can.
- I get
garble on the screen, instead of the file.
You must
press Shift (Option on the Macintosh), while you click on the
desired file.
- Downloading/Unpacking/Troubleshooting
Normaly,
just click on the desired file, and it should automatically download
to your disk. If you get a page with strange looking characters
on it, instead of the file you wanted, it could mean your browser
does not support binary download. Or that it was not set properly.
Most browsers can be set for binary download of a link. See further
down how to do it, from one of the most popular browsers, Netscape.
For others, you may want to check the setup or preferences options
of the browser.
If it still does not work, and as a last resort, you may want
to note the adress of the link, which shows when you ppoint the
file, and pick up the file by ftp, with an ftp program.
- Step-by-step
binary download with Netscape or Internet Explorer.
1 - Click
on the file, with the right button, until a menu appears
2 - In the next dialog, specify "Source", and eventually
a file name :
3 - During download, you get a gauge box, indicating the progress
of the file transfer.
The presentation of menus may change according to platform and
version, but commands will remain the same.
All current versions of Windows recognize zip archives immediately.
Some older versions may not be able to unpack
these archives.
Download the latest version of Winzip at their web site : http://www.winzip.com
- Can I download
PC archives to a Mac ?
Yes, you
can download our evaluation packages and use them with Mac OS X in
native mode. Panther and Tiger do recognize zip files as compacted
folders, and will see TTF files for Windows as valid fonts. For more
help, however, please refer to the Apple manual. We specifically sell
Windows XP and Vista packages, and compatibility is not guaranteed with
other systems. If you still use older versions of the system, or boot
in classic mode, you will not be able to use these packages without
intensive manipulations, and we advise against it.
If
you still did not get the information you need , please write in, and we will do all we can
to help.
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